Thank you for your reservation.  Upon booking, you will automatically receive an email from the online system confirming your reservation.  This will be followed up within 24 hours with an official email confirmation from Savannah Getaways stating all of your rental details.  Please check any spam filters or junk mail when looking for this email.  If you do not receive an email confirmation after 24 hours from booking, please call customer service at 1-866-690-2074. 

Basic supplies such as linens, towels, pots, pans, utensils, etc. are provided for you at the property.  We do recommend that you bring all personal needs such as soap, shampoo, hair dryers, etc.    

Rental conditions 

By entering the property (address stated in confirmation email), the guest agrees to hold harmless the property owners along with Savannah Getaways, and or any associates, and family members from suit or claims of any kind in reference to damaged, lost, stolen or destroyed personal belongings. The guest also agrees to hold harmless the property owners along with Savannah Getaways, and or any associates and family members, from suits or claims of any kind in reference to any and all liabilities due to injuries to occupants, family members, or guests occurring on or about the premises of the above mentioned property and from any disruption to their vacation through “acts-of-God”, force majeure, i.e. civil disturbance, strikes, industrial action, closure of airport, weather conditions or similar events beyond our control. 

Payment options

Rental payments are due ten days prior to the check in date (no exceptions).  Accepted forms of cash payments are personal checks, cashier`s checks and money orders.  A discount is available for CASH payments received by ten days prior to arrival date (no exceptions).  See listing description for discounted cash pricing.  Accepted credit cards are Visa, MasterCard, Discover and American Express.  If booking within ten days of check in, full payment via credit card is required. 

Cancellation policy 

Any changes or cancellation must be done within a specified time period (stated in confirmation email) prior to the check in date for refund of the security deposit and rental amount.  All cancellations will incur a $45 cancellation fee.  Any changes or cancellation inside of the specified time period may result in a partial to full loss of your security deposit plus a loss of one night’s stay if the cancellation is within 48 hours of the arrival date.  If the rental payment was processed on a credit card, a 4% handling fee is deducted from the cost of the rental payment.  Refunds inside of this time period are contingent on us rebooking the property. 

Security deposit 

The return of all security deposits are contingent upon no items being damaged or missing upon departure.  Furniture is not to be moved at this property.  There is to be NO SMOKING in the property.  Any evidence contrary to this such as strong smells, debris, etc. found inside the property may result in fines equal to or greater than the security deposit.  Smoking trash such as butts, ashes, etc. must be thrown away in trash receptacles outside of the property.  Please note whether or not pets are accepted in this particular property (will be stated on the property listing and email confirmation).  If this property does accept pets, any and all pets must be approved by the property owner.  If the property does not accept pets, any evidence of pets inside this property may result in a fine equal to or greater than the security deposit.  All trash or discarded items should be placed in trash receptacles in or outside the property.  The property is to be found in good order (i.e., no excessive cleaning to be required).  You are not required to launder sheets and towels upon departure.  Provided no issues arise, all security deposits are mailed back exactly one week from the departure date.

Parking: 

If the property you are renting does not have its own parking space, you will have the options of street parking where available, or the use of a public parking garage (please see the Savannah Parking home page listed below).  Most streets inside the Historic District are metered Monday-Friday from 8am-5pm.  The evenings and the weekends are free.  Do pay attention to the street signs telling you when and where not to park to avoid being ticketed.  Your biggest concern is not to park in “Sweep Zones”.  This is where they come to clean a side of the street on a given night.  Forty-eight hour parking passes can be purchased from the Savannah Visitor Center for $12.00 (subject to change) and may be more beneficial as opposed to feeding parking meters all day long.   Savannah Getaways and the property owner are in no way responsible for any parking tickets, fees or fines that you may incur during your stay.  It is the renter’s sole responsibility to abide by all parking procedures and regulations that are enforced by the City of Savannah.  For more information regarding parking you may call 912-651-6470 or visit Parking Home Page.

Left items

The return of any left items at the property will incur a minimum $20 charge.  Specific cost will depend on the number and size of items to be returned.